3 min read
Troubleshooting
Fixes for slow generations, downloads, stale drafts and being signed out.
- 1
Slow or timed-out generation
Long documents can take a minute. If one fails, wait a moment and choose Generate again — retries do not create duplicates.
- 2
Download did not start
Use the fallback download link that appears, or allow downloads for this site in your browser.
- 3
Stale draft notice
If your intake changed since a draft was made, a notice suggests regenerating so the draft matches the current job.
- 4
Signed out
Sessions expire for security. Sign in again; your saved work is still there.
Tips
- Save Intake before generating.
- Ask the Help assistant on this page for step-by-step help.