Interview StrategistAll guides

3 min read

Troubleshooting

Fixes for slow generations, downloads, stale drafts and being signed out.

  1. 1

    Slow or timed-out generation

    Long documents can take a minute. If one fails, wait a moment and choose Generate again — retries do not create duplicates.

  2. 2

    Download did not start

    Use the fallback download link that appears, or allow downloads for this site in your browser.

  3. 3

    Stale draft notice

    If your intake changed since a draft was made, a notice suggests regenerating so the draft matches the current job.

  4. 4

    Signed out

    Sessions expire for security. Sign in again; your saved work is still there.

Tips

  • Save Intake before generating.
  • Ask the Help assistant on this page for step-by-step help.